Kundenportal

Explore the convenience of managing your tenancy with the Kundenportal application, designed to place essential rental services at your fingertips. This digital tool is specifically crafted for tenants, providing a centralized platform to access a wealth of information and perform vital tasks related to their tenancy. The main purpose is to streamline the communication and management aspects of renting, making it a valuable asset for modern tenants.

One of the standout advantages is its damage reporting feature, allowing you to report any issues swiftly and schedule a repair appointment directly through the app, ensuring a hassle-free solution and prompt resolution. This efficient system significantly simplifies the maintenance process by reducing delays and miscommunication.

Additionally, the platform offers a secure messaging system, enabling you to correspond with the service provider without the wait times often associated with traditional communication methods, functioning as a personal, 24-hour service and ensuring that assistance is available when needed.

A unique feature is the inclusion of a chatbot, named VIBO, which offers immediate responses to a range of inquiries concerning your living situation. This artificial intelligence tool can assist with numerous questions and concerns, providing quick and informative replies.

Financial management is another prominent feature, offering transparency and control over rental payments and ancillary costs. Tenants can stay informed by easily viewing and comparing their annual bills, and maintaining up-to-date personal and contract information directly within the platform.

An added perk for tenants is the opportunity to shop at a discount in over 100 online stores, thanks to various cooperation offers. This allows for enjoying savings on purchases just by being a tenant.

Kundenportal underscores its commitment to enhancing the rental experience by providing an all-inclusive, accessible, and user-centric solution. Whether it's necessary to manage payments, report a problem, or just seek information, this application serves as a valuable companion in the tenancy journey.